What Is CRM Anyways? Do I need it?
CRM is short for Customer Relationship Management. If you have five customers or five hundred, a CRM tool allows you to insert specific details about your customer for recalling later. CRM tools assist us in remember the data and can even issue us reminders.
View Your Customer's Interaction With Your Website
With Tweetles, you are at the central point of your website. You are able to view each action your Customer takes with your website. One website released with Tweetles was able to see the interaction right away. With Tweetles, the website owner was able to see that their visitor signed up to receive their newsletter, then twenty minutes later ordered an item from the web store. An hour later, the visitor returned to authenticate the newsletter sign up and then made yet another purchase. How great is that!
Customer Details In Depth
With each form, order, or interaction on the website their is one common field that is asked by visitors. That is the email address. The first time a person provides an email address, they are inserted into your CRM database and assigned a unique id number. This CRM number then is added to all future interactions the visitor make make. They make a purchase or create a user account, the unique id number is added-based on the email field. When you look into the details of the visitor, you can see all the areas of the website they have visited.
Quick and Easy Lead Capture and Form Creation
So you want to capture leads or other information from your website? Well, if you know what you want to get from your visitor's, the forms can be created within a few minutes, and added to any web page even quicker.
Don't Lose Your Leads
With each form, Tweetles allows you to set up Auto Responders that are instantly sent out the moment the form is submitted. This allows you to send a thank you email to the visitor and offer them more information about your website, store, company, or whatever else the form is to be used for. Best of all, you can use the Tweetles Workflow system to email the new visitor on a set schedule. That's right, you can set it up to send an email three days later, one week later, two weeks later, one month, one year, one decade, one... I think you get the idea. The workflows keep your leads locked into your website.